Privacy Policy
Last updated: May 15, 2026
At RFP Luxe, we value the trust you place in us to transform your residential or commercial floors. This policy explains how we handle your personal data when you interact with our Long Island epoxy flooring business. We believe in being transparent about our practices, ensuring your information is treated with the highest level of care and security. By using our website and services, you agree to the collection and use of information in accordance with this policy. We do not sell your personal data to third parties, and we use it strictly to improve our flooring services and your experience.
Information We Collect
We collect information you provide directly to us when requesting a quote or booking a service, including your name, email, phone number, and project details like floor dimensions and surface type. We also process payment information through secure third-party platforms like Wix and authorized payment processors; we do not store your full financial details on our own servers. Additionally, we automatically gather website usage data such as your IP address and browsing behavior through cookies to help us improve site functionality. This data allows us to provide accurate estimates and high-quality customer support tailored to your specific project needs in New York.
How We Use and Share Your Data
RFP Luxe uses your data to generate quotes, schedule installations, provide billing, and communicate about your project. With your consent, we may send marketing updates about our premium finishes. We share data only with essential service providers, such as Wix for hosting and logistics tools for delivery. We maintain strict security measures to protect your info and retain it only as long as necessary for business or legal reasons. You have the right to access, update, or request the deletion of your records. For questions regarding your privacy or to exercise your rights, please reach out to our team directly. We are committed to protecting your privacy while delivering excellence.